PRIVACY POLICY

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Effective Date: September 1, 2021
Last Updated: August 6, 2025
Site Covered: www.saltarahealing.com

Article 1 – Definitions

• Applicable Website: This Privacy Policy applies to the website www.saltarahealing.com, including any associated mobile applications.
• Effective Date: The date this Privacy Policy takes effect.
• Parties:
  • Tara Lauren Schluter, CEO and Co-Owner of Saltara Healing, LLC ("Data Controller")
  • Tara Marie Hoxha, COO and Co-Owner of Saltara Healing, LLC ("Data Controller")
• You: The individual using the Website, either as a visitor or registered user.
• Data Controller: The owner/operators responsible for collecting and managing your Personal Data, referred to as "we," "us," or "our."
• Goods: Any products sold through the Website.
• Services: Any services provided through the Website.
• Personal Data: Any information that identifies you as an individual.
  
  

Article 2 – General Information

This Privacy Policy outlines how we collect, use, and protect your Personal Data when you visit our Website, purchase Goods, or use our Services. It applies solely to data collected on www.saltarahealing.com.

By continuing to use this Website, you consent to the terms outlined herein. If you disagree with any part of this policy, please discontinue use.

Article 3 – Contact Information

For all privacy-related inquiries, you may contact:

• Tara Lauren Schluter: taralauren@saltarahealing.com
• Tara Marie Hoxha: taramarie@saltarahealing.com
• Support Email: support@saltarahealing.com
  
  

Article 4 – Data Location and Processing

Your data may be processed in the United States and outside of the European Economic Area (EEA), in compliance with the General Data Protection Regulation (GDPR). Primary data processing occurs at:

17 River Street, Warwick, NY, United States

Article 5 – Policy Updates

We reserve the right to update this Privacy Policy from time to time. Significant changes will be communicated. Continued use of the Website after updates implies your acceptance of the revised terms and conditions.

Article 6 – Personal Data Collected

a) Registered Users

• Name
• Email Address
• Phone Number
  

b) Unregistered Users

• IP Address
• Location data
• Browser + session information (via cookies)
  

c) Purchases & Billing

• Credit/debit card info (via Stripe)
• Billing address
  

Retention Period: Up to 5 years

d) Marketing Communications

• Email and/or phone number, if provided voluntarily
• You may opt out at any time (see Article 13)
  

e) Feedback & User Experience

• Survey responses, testimonials, or feedback collected to improve offerings
  
  

Article 7 – Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality and user experience.

Types of Cookies:

• Essential/Technical Cookies: Enable core functionality (e.g., login persistence)
• Analytics Cookies: Help us understand user behavior via aggregated data
• Marketing Cookies: May be used to deliver relevant ads or offers
  
  

You can adjust cookie settings through your browser. Some features may not function properly if cookies are disabled.

We use a cookie consent banner in compliance with applicable data privacy laws, including GDPR and CPRA.

Article 8 – Third-Party Services

Your Personal Data may be shared with trusted third-party providers for purposes such as:

• Scheduling: Momence
• Payment Processing: Stripe
• Email Marketing: Flodesk

All third-party services are bound by their own Privacy Policies and Data Processing Agreements (DPAs), and we ensure they meet privacy compliance standards.

Article 9 – Social Media Integrations

Social plugins from platforms like Facebook, Instagram, and Pinterest may collect data based on your interactions. These are governed by the respective platforms’ privacy policies.

• Facebook Privacy Policy
• Instagram Privacy Policy
  
  

Article 10 – Data Security and Retention

We employ physical, electronic, and procedural safeguards to protect your data. However, no system is 100% secure.

In the event of a data breach, affected users will be notified within 14 days, in accordance with applicable law and regulations.

Article 11 – Purpose of Data Processing

We process your Personal Data to:

• Operate and maintain our Website
• Fulfill purchases and services
• Send marketing communications (with consent)
• Improve offerings
• Provide customer support
• Fulfill legal obligations
  
  

Article 12 – Disclosure of Personal Data

We may disclose data:

• To comply with legal obligations
• To protect our rights and safety
• As part of a legal proceeding or investigation
  
  

Article 13 – Your Choices and Opt-Out Rights

You may opt out of marketing emails and texts at any time by:

• Clicking the “unsubscribe” link in emails
• Emailing: support@saltarahealing.com
  

Note: Transactional and service-related emails may still be sent.

Article 14 – Access, Modification, and Deletion

You have the right to:

• Access the data we hold about you
• Correct or update your information
• Request deletion of your data
  

Contact: support@saltarahealing.com

Article 15 – Acceptance of Risk

By using this Website, you acknowledge that:

• You provide Personal Data at your own risk
• No system can guarantee absolute security
  
  

Article 16 – Your Legal Rights (GDPR + CPRA/CCPA)

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your data
• Object to or restrict data processing
• Data portability (receive a copy of your data)
• Lodge a complaint with your data protection authority
• Opt out of the sale or sharing of your data (California)
  

To exercise your rights, contact: support@saltarahealing.com

Article 17 – California Privacy Rights (CCPA/CPRA)

If you reside in California, you have the right to:

• Know what personal information we collect and why
• Request deletion of your data
• Opt out of sale or sharing of personal data
• Not to be discriminated against for exercising privacy rights
  
  

We do not sell personal data for monetary gain; however, third-party marketing cookies may be considered “sharing” under the CPRA.

To submit a request or opt out:

• Email: support@saltarahealing.com
• Include “California Privacy Request” in the subject line.
  
  

Article 18 – Children’s Privacy (COPPA Compliance)

This Website is not directed toward children under the age of 13. We do not knowingly collect data from individuals under the age of 18.

If you believe we have inadvertently collected data from a child, please contact us immediately at support@saltarahealing.com.

Article 19 – Contact Us

Have questions or concerns? Reach out:

📧 Email: support@saltarahealing.com
📍 Address: 17 River Street, Warwick, NY 10990